Frequently Asked Questions

Titan Eagle Limited lets you build real, physical gold over time through a simple monthly plan. Each payment increases your share of an identified, segregated pool of physical gold, recorded against your account.

Yes. You become the legal owner of your share of an identified, segregated pool of physical gold — held in professional vault custody, and owned by you directly rather than by Titan Eagle Limited. Titan Eagle Limited is not an investment fund and does not sell units or paper claims.

The pool of gold is held by an institutional custodian in a secure UK vault for safekeeping only. Your share is recorded against your account and reconciled with the vault.

Because you are a legal owner of your share of the gold — not a creditor — your gold does not form part of Titan Eagle Limited's assets. If Titan Eagle Limited were ever to stop trading, the physical gold in the segregated vault holding remains owned by its customers, and your share stays yours. The gold is held for safekeeping by an independent custodian, separate from Titan Eagle Limited's own business.

1. Your contribution is recorded.
2. Physical gold is acquired each month into the segregated pool, aligned with your monthly plan.
3. Your share of the pool grows by the corresponding amount.

Yes. You can request physical delivery of your allocated gold, or the cash equivalent, once your holdings reach a minimum threshold. All withdrawals are subject to identity verification and to a 90-day security period that applies to each purchase. Thresholds, fees and security-period terms are set out in our Terms.

No. Titan Eagle Limited does not provide investment advice or manage investments. It is a platform for owning physical gold as a personal asset.

No. Gold prices can rise or fall, and Titan Eagle Limited does not make any guarantees regarding value.

• You choose a monthly tier.
• Payments are taken automatically.
• You can cancel at any time.

• Future payments stop.
• Your previously allocated gold remains yours.

If a payment fails, we will notify you and attempt to retry. If payments cannot be collected, your plan will eventually be cancelled, but the gold previously allocated to your account remains yours. You can resume your plan at any time.

We use secure infrastructure and trusted partners for payments, data storage, and custody.

We'll notify you and attempt to retry. Your account will remain active while payment issues are resolved.

You can contact us at contact@titaneagle.gold — we aim to respond within 24 hours.